Complaints, suggestions
and compliments
About WoTC WPN program product
distribution - Devir Americas
At Devir Americas, we are committed to providing efficient and reliable service in the distribution of Wizards of the Coast WPN Program products. If you have experienced a problem related to the shipping process in which Devir Americas is involved, we want to help you resolve it quickly and effectively.
When can you submit a claim?
This form is intended exclusively for reporting incidents related to:
Delays in shipment delivery
Damage to products
received
Errors in order preparation
Order misplacements
Logistical problems attributable to Devir Americas
Important: We cannot attend claims related to product quantities allocated by Wizards of the Coast, as these aspects are managed directly by them, you can contact them through the following link: Submit a request or by visiting their support website: WPN Support.
How to submit your claim?
To report a problem with your shipment, follow these steps:
Complete the claim form by clicking on the button below.
Include specific details of your case, such as order number, WPN ID and description of the problem.
Attach photos or documents if necessary to support your claim.
📩 Our team will review your request and we will get back to you within 72 hours or sooner with a solution.
If you have additional questions, please contact us at wpn[email protected].
